1 month 6 days and still waiting for a cancellation..again Part2

<p>Hi it has now been a Month and 6 days since I first requested the Cancelation of my Vitality.</p> <p>It has been esculated two times.. not one phone call has come back or message or email, anything.</p> <p>And I probbaly still have to pay out the next months payments as well, just as I thought..</p> <p>On my previous review Posted 3March Vitality rep**** : </p> <p>Official business reply: 3 March<br />Good Day Christiaan,</p> <p>Thank you for contacting us.</p> <p>We have referred your query to the Vitality escalations team to contact you.</p> <p>Kind regards</p> <p>Vitality Team "</p> <p>No one has since contacted me, according to Vitality it should have taken 10 days max to phone me back.. thats 40 days ago. and then it was esculated 2 times already..</p> <p>Let me teach you what the word Esculated means</p> <p>ESCULATED :</p> <p>verb<br />past tense: escalated; past participle: escalated<br />increase rapidly.</p> <p>make or become more intense or serious.</p> <p> Please can we get this sorted pleeeease ! Pick up a phone, phone someone..and click the cancel button! Why in 2017 must I wait so long for a person to click cancel. I am Confirming that i want to cancel.</p>