JM
Jean M
1 reviews | Active since Nov 2014
29 Dec 2015, 09:07
????
I requested that Discovery cancel the KEYCLUB as I had Keyclub and Vitality linked together on my Health plan. I dont want the KeyClub anymore and after 3 weeks of struggeling they cancelled the Vitality benefit. I need someone that understands the difference between KeyClub and Vitality to contact me. I spoke to Felicia in Discovery Life as nobody else is answering the phones in the Vitality department. She said that she would get somebody to phone me back but that has not happend yet.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
29 Dec 2015, 10:37Hello mastersjean100,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this matter and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this matter and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply29 Dec 2015, 10:37
Official
Hello mastersjean100,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this matter and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this matter and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
