CB
Christine B
1 reviews | Active since Sept 2015
20 Feb 2019, 10:43
Your Service Suck and therefore I will not give you a 30 days notice, not now not ever
Well as we all know Discovery does not care about customer service. And here is yet again a classis exsample. I am unhappy with their service and they think they can force me to give them one months notice. Dear Discovery I have news for you, I will not give you a 30 days notice, not now not ever. I am cancelling my lifepolicies becuase of your attitude and the fact that you think you can make and break as you please. I is maybe a good idea to first learn your staff something about customer experience especially a certain person who calls herself Client Relationship Managers Habibah Didat who guess did not bother once to make contact me but tells me what I need to do and what not.
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Replies (1)Discovery Life's replyOfficial
20 Feb 2019, 13:45Dear cbruce
Thank you post.
We note that a formal complaint has already been logged and is being handled. Feedback is being communicated to you via email.
Regards
Precious
DISCOVERY LIFE
Thank you post.
We note that a formal complaint has already been logged and is being handled. Feedback is being communicated to you via email.
Regards
Precious
DISCOVERY LIFE
Discovery Life's reply20 Feb 2019, 13:45
Official
Dear cbruce
Thank you post.
We note that a formal complaint has already been logged and is being handled. Feedback is being communicated to you via email.
Regards
Precious
DISCOVERY LIFE
Thank you post.
We note that a formal complaint has already been logged and is being handled. Feedback is being communicated to you via email.
Regards
Precious
DISCOVERY LIFE
