CB
Christine B

1 reviews | Active since Sept 2015

20 Feb 2019, 10:43

Your Service Suck and therefore I will not give you a 30 days notice, not now not ever

Well as we all know Discovery does not care about customer service. And here is yet again a classis exsample. I am unhappy with their service and they think they can force me to give them one months notice. Dear Discovery I have news for you, I will not give you a 30 days notice, not now not ever. I am cancelling my lifepolicies becuase of your attitude and the fact that you think you can make and break as you please. I is maybe a good idea to first learn your staff something about customer experience especially a certain person who calls herself Client Relationship Managers Habibah Didat who guess did not bother once to make contact me but tells me what I need to do and what not.

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Replies (1)
Discovery Life
Discovery Life's reply20 Feb 2019, 13:45
Official
Dear cbruce 

Thank you post.  

We note that a formal complaint has already been logged and is being handled.  Feedback is being communicated to you via email.  

Regards

Precious 
DISCOVERY LIFE