You'll be dead by the time your policy is done

I wanted to upgrade my policy values and then based on the feedback from my Financial Planner decided to change the "versions" on the policy as well.

The Discovery tests were done around the +_22nd July and up to today still awaiting the outcome of the underwriting.

I fail to understand why it's my responsibility as the client to follow up with Discovery/Financial Planner on the status of the underwriting. In October when I followed up I was told that Discovery is waiting for information, however it was from a hospital that I wasn't even at. I then provided them with the correct hospital and even my Patient file number for ease. When I followed up today I was told that they are still awaiting for the information from the Drs. I called the Drs and was able to arrange within 11min that the file be retrieved and the content forwarded to me.

> 4 months for underwriting on an existing client is not on, not at all!