MV
Mauritz V

1 reviews | Active since Oct 2022

17 Oct 2022, 07:43

Wrongfull Deduction from Discovery907 Life

Since they promised to refund the money they deducted from my account nothing happened and they also send me a letter to acknowledge the refund but for far less than they have agreed on. I had to phone them again where they admitted that the amount was wrong and promised to rectify the problem once again. It is really strange that a big company like Discovery can not solve an issue like this in due time.

0
Replies (2)
Discovery Life
Discovery Life's reply17 Oct 2022, 09:50
Official
Thank you for raising your complaint with us. 

We are investigating your complaint and we will provide feedback via email.

Regards,

Discovery Life

Best regards,

Discovery Life
Discovery Life's reply27 Oct 2022, 11:33
Official
Dear Mauritz V 

We confirm that your complaint has been resolved. 

Regards,

Discovery Life

Best regards,