1 reviews | Active since Apr 2013
Worst service from Discovery life ever!
Wow do not bother with Discovery hey, i think they should stick to other things and not life policies.
This is my second complaint because clearly twitter wasn't enough.
Discovery will make you angry or not delivery on a service and then they won't apologise, all they want to do is focus on the sale of their products and that is it.
They lost my bloods the first time, when they found them they couldn't explain what the issue was, then i thought since i have all my policies in one spot let me just get the life cover again. Then my appointment was moved the first time because the nurse went to another location. Then the next day the nurse then says that the appointment won't work for her on the Monday. I then got livid because this was supposed to happen at MY Convinience.
No one called to apologize, i was just called for the appointment to be rescheduled. And again guess what 🙄 i was told that my blood won't be drawn again because i had just been for my vaccine and guess what my blood was drawn again.
Like you guys need to fix yourselves. At this rate i don't even want your life cover policy because your service sucks. I need to be with a company that i know that when i die my family will be at peace. With you guys that is not guaranteed.
Thank you for your post.
We confirm that you will be contacted by a Manager in the department concerned with regards to all your concerns raised, and to resolve the matter.
Regards
Precious
DISCOVERY LIFE
Thank you for your post.
We confirm that you will be contacted by a Manager in the department concerned with regards to all your concerns raised, and to resolve the matter.
Regards
Precious
DISCOVERY LIFE
