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michsaay M
1 reviews | Active since May 2017
14 Jan 2020, 08:32
WORST SERVICE EVER! STAY AWAY FROM DISCOVERY LIFE!
I Recently wanted to update my life insurance with Discovery - and BOY does their service SUCK! it is easier getting a man pregnant than to change ANYTHING with them. NOT ONLY that - they have been charging me as a "smoker" when i am a NON-SMOKER and have been for over 3 Years! They do not accept my "Electronic Signature" when changing my policy - after about 8 emails of them shunting me around back and forth - but they easily accepted it when they sold it to me! worst insurance ever! if They are like that with changing and updating your policy, i can just imagine how they are at claims stage. ******* AND NOT WILLING TO ACCEPT POLICY CHANGES WHEN PREMIUMS DECREASE
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Replies (1)Discovery Life's replyOfficial
20 Jan 2020, 09:49Thank you for raising your concerns with us.
Your complaint has been resolved and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
Your complaint has been resolved and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
Discovery Life's reply20 Jan 2020, 09:49
Official
Thank you for raising your concerns with us.
Your complaint has been resolved and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
Your complaint has been resolved and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
