LG
Lincoln G

1 reviews | Active since Jul 2018

31 Jan 2024, 16:42

Worst service ever and l will be canceling my policy if there is no resolution.

l changed bank accounts and my new Bank contacted Discovery Life to provide new details however they keep debiting my order account x 4 which is incurring me additional charges for mis debits: 4 x R130 = R520. l have also called Discovery Life myself and provided new details however they are debiting the incorrect account. I want this resolved immediately and compensated for the charges.

0
Replies (2)
Discovery Life
Discovery Life's reply01 Feb 2024, 09:08
Official
Dear Lincoln G

Thank you for taking the time to discuss your review with us. As mentioned, we appreciate your feedback. We will continue our conversation via email to address and resolve your concerns urgently.

Regards
DISCOVERY LIFE 
Discovery Life
Discovery Life's reply14 Feb 2024, 13:31
Official
Dear Lincoln G

We confirm that final feedback on this matter has been emailed to you today.  

Regards
DISCOVERY LIFE