1 reviews | Active since Jul 2013
Why the need to call me all the time?
I have sent through a request through my broker to please cancel my life policy. Since then I have gotten multiple messages that you tried to contact me and couldn't reach me.
Yes, I'm in rural Nigeria with terrible reception and ***** internet. I am not going to take international calls.
I even responded in WhatsApp making this clear and you sent 2 more messages after that, as I was chatting to the void.
Do you not read? Is your WhatsApp communication a one way channel? Was my instruction not clear? Do you doubt the validity?
You gotta do better than this. At least explain why you need to call me, then I can understand the reason behind this.
You now just become one of 100 other things I have to deal with.
I'm not saying I'm the busiest man on earth, but I do have other business to attend to. When I send a request to any company, I expect them to deal with it and not ask a million questions without a reasonable explanation.
Thank you for bringing your concerns to our attention. We confirm that your request has been processed in accordance with the letter we received from you.
Regards,
Discovery Life
Thank you for bringing your concerns to our attention. We confirm that your request has been processed in accordance with the letter we received from you.
Regards,
Discovery Life
