1 reviews | Active since Dec 2013
Where did you get my information??
At 15h39 I was phoned from Discovery life cover. Upon answering my phone the consultant greeted me by name. I raised my concern regarding the consultant having 1) my number and 2) knowing my name. I wonder what other information you have solicited of mine? I asked the consultant where she got my information from, and she firstly mentioned Telegistics. I asked her to spell it for me and she refused. I asked to speak to a manager and my request was refused again. The line then went silent and after a while the consultant spelled the company name Telegenics. I asked for her name and the consultant proceeded to abruptly end the call. I would like to be contacted on ********** 692 to get factual information as to where Discovery got my information from and furthermore I would like to know which consultant I had spoken to (I was called on the same number as stated above). Your urgent feedback will be appreciated.
We have formally responded to your complaint via email.
Regards,
Habibah
Discovery Life
We have formally responded to your complaint via email.
Regards,
Habibah
Discovery Life
I am very disappointed in the response I received.
Do better guys.
I am very disappointed in the response I received.
Do better guys.
