1 reviews | Active since Feb 2017
WEEKLY CALLED BY DISCOVERY LIFE FOR FINANCIAL SERVICES MARKETING 2017
Dear Sir or Madam, I am called at least 3 times a week by Discovery Life since 2017 trying to market financial services to me. Sometimes I would be called 3 or 4 times during the same day. As a businessman I receive numerous client calls and answer and return all my calls apart from SPAM calls as per true caller. I have constantly asked to be removed from the Discovery database as I am NOT AT ALL interested in any of the services their group offer. I have asked nicely and consistently to be removed from their database. Only a day or two later I am again called !! I am really at the end of my tether and are trying to establish where to report the company and if necessary take legal action. Is there any way to deal with this issue effectively and straight away? As a consumer I believe in having the right of choice who to engage with in business and for my personal affairs. In my view this is serious infringement of my individual rights.
We have not been able to reach you on the number you have provided. We have however responded to your complaint via email.
Regards,
Habibah
Discovery Life
We have not been able to reach you on the number you have provided. We have however responded to your complaint via email.
Regards,
Habibah
Discovery Life
Thank you for your email reply on this matter.
I have not provided my contact number in the review, for privacy purposes. The calls are made from registered Discovery brokers in your network that offer Discovery life products.
Herewith some of the numbers that I was called from ***; ***; ***; ***; ***; *** as an example for you. I have asked a few times for the FSP number and in most cases did not receive the number, or it was incorrect on FSP search, or the phone was put down in my ear.
I take this very seriously and expect that your company is fully capable to honor a request made numerous times to remove my details from your databases, particularly when requesting removal consistently for some time. The necessary action should be completed by yourselves.
I have not left out engaging in the necessary legal action and report this to the relevant regulator/s to achieve this objective.
Regards
Hanno Botha
Thank you for your email reply on this matter.
I have not provided my contact number in the review, for privacy purposes. The calls are made from registered Discovery brokers in your network that offer Discovery life products.
Herewith some of the numbers that I was called from ***; ***; ***; ***; ***; *** as an example for you. I have asked a few times for the FSP number and in most cases did not receive the number, or it was incorrect on FSP search, or the phone was put down in my ear.
I take this very seriously and expect that your company is fully capable to honor a request made numerous times to remove my details from your databases, particularly when requesting removal consistently for some time. The necessary action should be completed by yourselves.
I have not left out engaging in the necessary legal action and report this to the relevant regulator/s to achieve this objective.
Regards
Hanno Botha
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
