Vitality ********ly added

<p>Dear discovery</p> <p>I am a loyal client with you for over 7 years and you have let me down. I had my health, life and endowment policy with you. I cancelled my health and endowment policy when I came abroad. My premiums shot up for my life cover and on calling the centre to cancel I was informed you added a vitality portion to my life cover. I didn't authorise this. Your agent and team informed me that you sent an email to my work address and not my alternative email id. Firstly you would have received an autoreply stating my email id is no longer contactable. Secondly when I cancelled my health policy I advised your team to update my email id. This is ***** as you don't have the right to just increase premiums for R200. Did you ever consider if it was affordable or viable for me? I suggest you clear this mess and refund me my due. I find this quiet ********* and **********. You have ****** me of my right to decide what's best for me and my budget. Kindly address asap. Regards</p>