Vitality Payback, we will just take it back

On 9 September an amount was paid into my account for Vitality Payback (I did receive an email stating that I will be getting the amount). On 11 September they deducted the amount out of my account. No emails, telephone calls no communication, they just deducted it. <div><br></div><div><em>(Supplier name changed from Discovery Vitality &amp