Vitality Membership cancelled without my consent

<p>I have a Discovery Life policy with my Vitality membership linked to this policy. I also have my medical aid through Discovery. I sent an email to Discovery to request my Vitality to be linked to my medical aid instead of my Life policy as I was looking at cancelling my life policy. I have a Life policy through my new employer. I made it very clear that I needed my Vitality to stay in place before I decided to cancel anything. I received feedback from Discovery on the process, but at no stage did I cancel my Vitality membership. I have recently been on a health drive, joined the gym, bought a fitbit etc to bump up my Vitality points. Today I log on to my Discovery profile just to find that my Vitality membership has been cancelled. I called the Discovery call centre and was told by an agent that they will log a dispute in order to reinstate my Vitality membership. I received a reference no - ********** 886. In the meantime what happens to my gym tracker and fitbit tracker and healthyfood card and healthycare card etc etc. Do I loose all the points I would have accumalated until this is sorted out? And how do I go about checking who actually decided to cancel my Vitality policy without my consent? So dissapointed.</p>