Very Painful And Disheartening Experience Still….

I posted here just 2 months ago. I was diagnosed with cancer stage 3 (breast). The most excruciating physical, emotional and psychological pain I will never wish on anyone. I have claimed for my chronic illness benefit of which I am covered for in my monthly premiums. After I posted on Hello Peter, a Discovery representative called, apologised, and promised to look into my claim and assist accordingly. He never came back to me. When I called in yesterday 29 September 2022 at 10:52am, I spoke with a Nicholas with reference call: #***, he told me they had sent me a form to my old email which I went back to look for it but could not find it at all. He also said he would update the system and send me on my current email address and should be getting it in the next 4 min. I waited the whole day. It is now 00:34 and have not received anything.

This is really stressful to deal with chemotherapy as I came back for my 11th session with low white blood cells, weak body and having to deal with Discovery Life. This is not a right way to deal with especially sickly people whom the last thing they need is to deal with incompetency whilst they deduct my money within a heart beat. I will keep updating every feedback so that you all see what people like us are going through.