NG
Nonhlanhla G

1 reviews | Active since Oct 2022

26 Oct 2022, 17:44

Unfair treatment

I took out life insurance in 2009 with Discovery and i have never claimed anything ever since. Jan 2021 lost my job but i still managed to try and pay my premiums. Problem started in 2022 when i had difficulty paying, i called them and explain my situation and they gave me an option of covid relief for 3 months at which point it didn't make sense because i was still struggling to find a job I asked if i can get anything from my life insurance since I've been their client for over 10 years without claiming anything and they cancelled my policy.

0
Replies (2)
Discovery Life
Discovery Life's reply27 Oct 2022, 08:18
Official
Dear Nonhlanhla G

Thank you for your review. 

Kindly note that we will communicate directly with you on this matter. 

Regards
DISCOVERY LIFE 

Discovery Life
Discovery Life's reply27 Oct 2022, 10:53
Official
Dear Nonhlanhla G

We confirm that a response for this matter has been emailed to you.  

Regards
DISCOVERY LIFE