ED
Eldrid D
1 reviews | Active since Jun 2016
04 Mar 2019, 11:54
Unauthorized premium
I changed my life cover however Discovery Life and the broker house, SADLEIR AND ASSOCIATES CC, continues to deduct the unauthorized premium. The change in cover was done on the 13 Feb 2019. Premium deduction 1 March 2019. Discovery Life, and it associated brokers, are very quick to deduct an unauthorized premium but wait, premium refunds not happening!
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Replies (2)
Discovery Life's replyOfficial
04 Mar 2019, 12:56Thank you for raising your concerns with us.
As discussed telephonically we will investigate your complaint and provide feedback to you via email.
Regards,
Habibah
Discovery Life
As discussed telephonically we will investigate your complaint and provide feedback to you via email.
Regards,
Habibah
Discovery Life
Best regards,
Discovery Life's reply04 Mar 2019, 12:56
Official
Thank you for raising your concerns with us.
As discussed telephonically we will investigate your complaint and provide feedback to you via email.
Regards,
Habibah
Discovery Life
As discussed telephonically we will investigate your complaint and provide feedback to you via email.
Regards,
Habibah
Discovery Life
Best regards,
Discovery Life's replyOfficial
07 Mar 2019, 13:20Your complaint was resolved and final feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Best regards,
Discovery Life's reply07 Mar 2019, 13:20
Official
Your complaint was resolved and final feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Best regards,