TS
Tertia S

1 reviews | Active since Dec 2010

30 Apr 2018, 08:41

Unable to move Vitality Membership from Medical Aid to Life Policy

My husband and I had Discovery Medical Aid and a Discovery Life Policy. We have moved to a different Medical Aid and want to move our Vitality membership over from the Medical Aid to the Life Policy. Although my husbands and my membership have moved successfully we have been trying to move our kids' Vitality membership over to the Life policy for the past 2 months without success. That is unacceptable service.

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Replies (1)
Discovery Life
Discovery Life's reply30 Apr 2018, 09:16
Official

Dear tessl

Kindly note that we have tried to contact you on the telephone number provided in order to obtain additional information to assist with your complaint.

We will make another attempt during the course of the day.

Regards

Precious

DISCOVERY LIFE