SS
Siphesihle S

1 reviews | Active since May 2018

22 Dec 2025, 09:43

Their funeral cover is trash through and through. Don’t waste your time and money

This is for the useless funeral cover y’all recommend to me.

I wish I could give a zero rating. Absolutely pathetic service. They have to be begged to allocate money onto a policy. They refused to update my banking details so I had to make eft payments.

Called on 27.11 to make sure an eft payment I made was allocated to the policy and it was not. Sent an email on the same day. Called on 3.12 about the same thing and it still was not allocated. Called on the 11.12 and it still was not done and everyone I talked to said we can see your proof of payment and we will allocate. I sent an email to their complaints email on 11.12 and never heard back from them. Called on 22.12 and was told the money still was not allocated. Utterly useless!!!

Discovery is in part to blame cause they recommended this useless company’s product to me.

Never make the mistake of taking out cover with these useless invalids.

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Replies (1)
Discovery Life
Discovery Life's reply22 Dec 2025, 16:42
Official
Dear Siphesihle Sibiya

Thank you for sharing your feedback with us. We will investigate the matter and provide detailed feedback to you on email. 

Regards
DISCOVERY LIFE