1 reviews | Active since Jan 2016
The most senior of Discovery Life team
I'm Feb of 2014 I submitted 2 claims !! <br> 1) for the Category C disability cover payable every 4 months as well as a second claim for the ICB / income protection claim while my doctors booked me off with a very comprehensive Detailed 5 page letter as to why I needed Temp Disability !! <br> I even outbofbthengood will said to Discovery Life after 12 years of 12 years of premiums !!! Refund my premiums and we part ways like gentleman !!!! <br> It's now been a staggering 23 months and every second week there's a new story or new document instead of saying Yea , No or let the Ombudsman decides as 23 months I can no longer put food on my table !!! And This is why I Had taken the Protectors as well as disability in the first place !!!<br> I do not know who more to appeal to besides the ombudsman and I don't have food on my table for my 2 year old Child !!!!! <br> The turn around time is 3/5 days , Mine has been 23 months ..... It is a sizable claim ! But I do not have the option anymore as of Feb 2016 to pay as you can imagine no income NO MONEY to pay the premiums !!!!! I asked for the premiums for this disability to be blocked and they were NOT remotely interested !!! I pray everyday !!!!
Thank you for raising your concerns with us.
We have escalated your request to Claims Management and they will contact you directly with feedback.
Regards
Habibah
Discovery Life
Thank you for raising your concerns with us.
We have escalated your request to Claims Management and they will contact you directly with feedback.
Regards
Habibah
Discovery Life
