terrible shocking awful service from Discvovery!!!

Since the beginning of the year- there has been one issue after then other with Discovery. My husband and i have been with discovery for how many years and we have EVERYTHING with them.<br> The most simple thing- like to take out a life policy- has been the most trying negligent and utmost terrible experience!!! discovery is meant to have a good turnaround time- yet- when i took the policy out- no one bothered to call and inform us that nothing was being auctioned because of certain processes that needed to take place.only after i called, did something start happening- which took how long to start on the path of being resolved.<br> Our policy was meant to be active on 1 March. it is now 25 March- and now i still have to send through info- so how much longer is this bull going to take.the e-mail address for Elmeric(which he gave me) is incorrect. I have had NO follow up calls what so ever!<br> <br> I am VERY tempted to take everything away from discovery as this has been one f-up after another since the beginning of the year!!!<br> <br> Terrible terrible neglect service from discovery!<br> SORT THIS OUT DISCOVERY!!!<br> <br> I hope this is not the norm of how you are starting to treat all your clients