TERRIBLE SERVICE

Can someone help me I need to cancel my policy with Discovery Life, if you could even provide me the Ombudsman details please I am tired of this company. I have been with this company for over 9years and I am having issues with them while I am still alive what will happen when I die. Can someone assist me to cancel this policy and get all my premiums back. I have been calling this company to update my policy but the consultants cut the call. Latest call made was today 07/10/2024 and Lethabo pretended he cant hear me till he cut the call. Can someone help me get my money back and you can keep your cover.