KM
Kagiso M

1 reviews | Active since Dec 2023

05 Nov 2025, 08:58

Stay away from Discovery products

I don’t know if it’s incompetence or if discovery Just does not care about its clients the simplest issue to change banking details I can’t get it done their online platform form does not work I emailed them the form they requested and proof of banking twice for some reason apparently they only received the form I call them the agent asked me to resend which I did and apparently it takes them 24 hours to receive a simple email and conveniently there’s never a supervisor or manager around to assist if I hadn’t spent so much money on this policy already I’d cancel it

0
Replies (2)
Discovery Life
Discovery Life's reply05 Nov 2025, 15:11
Official
Dear Kagiso M

 Thank you for your review. As previously confirmed, we will investigate the matter and provide feedback directly to you via email. 

Regards 
DISCOVERY LIFE 
Discovery Life
Discovery Life's reply12 Nov 2025, 14:37
Official
Dear Kagiso M

 We have investigated your concerns and have responded to you directly with a detailed resolution. 

Regards 
DISCOVERY LIFE