PB
Peter B

1 reviews | Active since Sept 2018

04 Sept 2018, 14:35

Stay away from Discovery Life and Employee Benefits.

If you are ever considering using Discovery for Retirement planning or for employer benefits/Group Risk, please think again. And think very seriously. They are extremely discriminatory, don't make sure of their facts AND show absolutely no empathy at all. They are impossible to communicate with and apart from not supportive at all, they try to bully you in to submission. Over and above that, be sure that you check all the small print, as they "mask" cancellation and other fees to try and entice participation.

They show no consideration for yourself or your dependants. Be advised.

Stay away, or rather, engage with them at your own peril.

0
Replies (2)
Discovery Life
Discovery Life's reply04 Sept 2018, 14:48
Official

Thank you for raising your concerns with us.

We have escalated your complaint to the Group Risk Team for further assistance and feedback.

Regards,

Habibah
Discovery Life

PB
Peter B's update04 Sept 2018, 14:51
Reviewer Update
Typical automated response. This matter has been going on since November 2017. Swak!