so Disappointed

So my bank account was hacked money was debited from my account leaving me with nothing then i called the bank and they said they will stop the account and by then i had already asked someone to send me money and he was using a different bank so the money was only going to reflect after couple of days and by then the account will be blocked i wont be able to access anything. So i quickly reversed the discovery debit order and sent my self instant money then i told the bank to go ahead and stop my account. this This week Wednesday the 23rd of Feb i get an email from Discovery saying they tried to get hold of me and unfortunately i cant be on my phone during working hours but on the email they did say i missed payment and i must advice when i will be able to make payment i rep**** and said the 25th which was yesterday so technically asked them to double debit,. i even sent another email yesterday asking if they can debit immediately cause Tebogo who initially sent me an email on the 23rd didn't51 respond when i asked if they can debit on the 25th.

today i wake up and see my policy was cancelled after i told them when to debit. i even sent the lady that initially opened the policy for me the messages from the bank about my account being hacked and they will do investigations then refund me. I'm more annoyed that Tebogo still went ahead and cancelled my policy even after i rep**** to his email.