SICK & TIRED OF DISCOVERY'S INCOMPETENCE

Called discovery on Monday 09/02/2015, to reduce my premiums, spent practically the whole day on the phone with discovery's *********** call centre staff to get a quote, but no quote was sent to me, scheduled appointment with broker to reduce quote hoping it would be the quicker route and that he would assist to half my premiums, yesterday I got a quote from discovery with a reduction of R68.29. Unfortunately the broker cannot give me a direct quote due to \red tape"so I have to wait again for the call centre to issue a quote according to their specifications"