PK
Paul K

1 reviews | Active since Mar 2011

03 Nov 2015, 16:26

Shocking service, misinformation, overcharging.

I'm currently paying R3700.00 at Discovery Life for a Life and dread disease policy. I obtained an equivalent policy quotation from BrightRock (actually better because it includes disability as well) This quote is for R2200.00 - that's R1500.00 LESS PER MONTH !!! or 41% LESS !!!<br> I went straight to Discovery to give them the opportunity to respond/make it right. and have been given the run around ever since. Weeks now! They don't come back to you, feed you incorrect information to try and keep you...<br> Simple question, \How can BrightRock be so much cheaper"?<br> I'm tired of waiting for a response - again"

0
Replies (1)
Discovery Life
Discovery Life's reply04 Nov 2015, 08:47
Official
Hello pwerple,

Thank you for raising your concerns with us.

As discussed telephonically we investigating your complaint and will provide feedback via email.

Regards,
Habibah
Discovery Life