LO
Liam O'Kelly

1 reviews | Active since Jan 2011

19 Aug 2015, 13:41

Servicing Quote request inconsistancies

19 Aug 13H10-13h20Why is it that when I request a servicing quotation the service centre staff refuse to assist me and refer me to a branch where I do not even know who my service consultant is? The Agent Wesley kept me hanging on the line for over 5 minutes whilst he \asked his supervisor."Then once I had explained the situation and requested the name of his supervisor who refused to assist me"

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Replies (1)
Discovery Life
Discovery Life's reply19 Aug 2015, 14:24
Official
Hello Connor1970,

Thank you for your post and for taking the time to discuss your concerns with me.

As discussed, kindly note that an email will be forwarded to you in this regard.

Regards,

Precious
DISCOVERY LIFE