TN
Thabile N

1 reviews | Active since Oct 2023

13 Feb 2024, 15:23

Serve or capital disability claim

Discovery is a good company I’m sure

But when I sent in a claim for a certain benefit that one has been paying for ever since I joined 3 years ago

I was told that something that almost took my life was not that Severe

Yet I been of work for Almost 6 months

Please make me understand because being physically unfit for almost 6 months that illness is server

Insurances sells us dream if I didn’t need the policy I was not going to claim for it or take it I’m supposed to be worrying about getting better but also I’m worrying about finances

I knew that the policy will give me a good start to start my life even though I’m leaving with this illness

0
Replies (2)
Discovery Life
Discovery Life's reply13 Feb 2024, 15:38
Official
Thank you for raising your concerns with us.

We have escalated your complaint to our Claims Management Team for their urgent attention. A Manager from this department will contact or respond to your concerns accordingly.

Regards,

Discovery Life

TN
Thabile N's update13 Feb 2024, 16:32
Reviewer Update
Thank you