kK
kelly K

1 reviews | Active since Apr 2013

20 Oct 2016, 10:40

Repugnant ************** against pregnant women

<p> </p> <p>I'm 32 weeks pregnant and recently app**** for life cover and income protection through Discovery Life. Post my medical I was notified that my initial quote would increase by over 30%, due to increased loadings as a result of high cholesterol, which is a scientifically proven symptom of pregnancy. Such significant loadings as a result of being pregnant are highly discriminatory against women.</p> <p>I have been a Discovery Vitality member for over 10 years and not once have I ever had high cholesterol, and in fact received double points for healthy cholesterol measurements. This is a clear indication that my resent cholesterol readings are a result of me being in my third trimester of pregnancy.</p> <p>I am offended and shocked that Discovery, being a company that specializes in medical cover and protection, don’t take the effects of pregnancy on women into account. When people grow their families they are naturally going to look into increasing their life insurance - taking advantage of this and adding extra loadings due to a direct result of pregnancy symptoms is repugnant.</p> <p> </p> <p> </p>

0
Replies (3)
Discovery Life
Discovery Life's reply20 Oct 2016, 12:32
Official

Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback to you via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply21 Oct 2016, 13:32
Official

We confirm that the complaint has been resolved.

A formal resolution letter has been forwarded to you via email.

Regards,

Habibah
DISCOVERY LIFE

kK
kelly K's update24 Oct 2016, 05:13
Reviewer Update

Many thanks for resolving this issue quickly and effectively.

Kind regards

Kelly