Refusing to cancel a life policy of a elderly lady

Item: Discovery Life
Rating: 1
Author: thdutoit T

Refusing to cancel a life policy of a elderly lady-Policy number: *** Reference number: ***

Dear Mari-Louise

Thank you for contacting us.

Kindly be advised that we cannot cancel the policy without a signed cancellation letter.

We have sent it and they refuse to cancel the policy.

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Replies (1)

Discovery Life's replyOfficial

11 Jul 2019, 15:54

Thank you for raising your concerns with us.

In order for us to assist you with your complaint kindly email us the relevant policy number.

Regards,

Habibah
Discovery Life

Discovery Life's reply11 Jul 2019, 15:54

Official

Thank you for raising your concerns with us.

In order for us to assist you with your complaint kindly email us the relevant policy number.

Regards,

Habibah
Discovery Life