Refusing / Not Paying Out Claims. Reckless endangerment

<p>I put in a claim in March for a claim on my income protection. Firstly I asked to update my policy in Febuary and that was not done. then I had to call in again to find out why my policy had not been updated. </p> <p><strong>"claim -MailRef# ********** 164"</strong></p> <p><strong>I was sent an email that had supporting documents that were required. I sent through all that was required and I was told that my documents were recieved but my policy is still at underwriting. Clearly it is still there because almost 3 months later I have not had anyone contact me with regards to my policy and claim. I was later sent a counteroffer which included exclusions. Which I signed and sent to my broker. Till today, I have not recieved communication from Discovery with this regard!!</strong></p> <p> </p> <p><strong>I have already had a terrible experience with Your establishment which makes me question your commitment and actual health concerns / priority you give your clients. </strong></p> <p><strong>I am very displeased and will take this matter further if all my concerns and issues are not resolved. </strong></p>