AB
Andrew B
1 reviews | Active since Jul 2023
27 Jul 2023, 12:03
Refuse to pay out claims
2 months trying to get an approved severe illness benifit claim to be paid out. Absolutely useless keep promising 3 working days will get done. And never happens follow up get put on hold for 40 minutes without luck. Pathetic
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Discovery Life's replyOfficial
27 Jul 2023, 12:20Thank you for raising your concerns with us.
Kindly note that your complaint has been escalated to the correct team as it is related to a Group Life Plan. They will contact and resolve this matter directly with you.
Regards
Discovery Individual Life Team
Kindly note that your complaint has been escalated to the correct team as it is related to a Group Life Plan. They will contact and resolve this matter directly with you.
Regards
Discovery Individual Life Team
Discovery Life's reply27 Jul 2023, 12:20
Official
Thank you for raising your concerns with us.
Kindly note that your complaint has been escalated to the correct team as it is related to a Group Life Plan. They will contact and resolve this matter directly with you.
Regards
Discovery Individual Life Team
Kindly note that your complaint has been escalated to the correct team as it is related to a Group Life Plan. They will contact and resolve this matter directly with you.
Regards
Discovery Individual Life Team