R690 to R1300? NOT ON!!!

Item: Discovery Life
Rating: 1
Author: Kabelo M

******IONATE premium increase from R690 to R1300 (88% hike!) for life cover. Unacceptable lack of consideration for loyal clients. Clearly prioritizing profits. How do you quantify/justify such a hike??? Totally unacceptable.

Helpful (0)

Replies (4)

Kabelo M's updateReviewer Update

16 Feb 2026, 16:16

Make it make sense. This is ridiculous.

Kabelo M's update16 Feb 2026, 16:16

Reviewer Update

Make it make sense. This is ridiculous.

Discovery Life's replyOfficial

16 Feb 2026, 16:30

Dear Kabelo M

Thank you for sharing your review. We will investigate this urgently and will continue all further communication directly with you via email.

Regards
DISCOVERY LIFE

Discovery Life's reply16 Feb 2026, 16:30

Official

Dear Kabelo M

Thank you for sharing your review. We will investigate this urgently and will continue all further communication directly with you via email.

Regards
DISCOVERY LIFE

Discovery Life's replyOfficial

19 Feb 2026, 15:03

Dear Kabelo M

We confirm that feedback regarding this matter has been emailed to you.

Regards
DISCOVERY LIFE

Discovery Life's reply19 Feb 2026, 15:03

Official

Dear Kabelo M

We confirm that feedback regarding this matter has been emailed to you.

Regards
DISCOVERY LIFE

Kabelo M's updateReviewer Update

20 Feb 2026, 12:26

This still doesn't resolve my issue. Where was it ever communicated that when I don't have your vitality product then I'm subjected to an 80 percent increase in premiums.

Please make sure to cancel my cover immediately, also ensure that no premiums go off my account.

Thank you for your inconsiderate assistance.

Kabelo M's update20 Feb 2026, 12:26

Reviewer Update