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mY
michael Y

1 reviews | Active since Oct 2022

02 Dec 2025, 13:06

promised fixed rate only to charged more this month

Changed my life policy premium this year and was promised a fixed rate, only to see Discovery charge me more this month! play back the calls from me if you need proof! lies lies lies!!

0
Replies (4)
Discovery Life
Discovery Life's reply02 Dec 2025, 14:56
Official
Dear Michael Y

Thank you for sharing your feedback with us. As discussed telephonically, we will investigate the matter and will provide detailed feedback directly to you via email. 

Regards
DISCOVERY LIFE
mY
michael Y's update11 Dec 2025, 11:09
Reviewer Update
WRefNo#***#- -MailRef#***#

PLEASE LET ME KNOW WHAT THE PROGRESS??

Discovery Life
Discovery Life's reply11 Dec 2025, 18:14
Official
 Dear Michael Y

Thank you once again for sharing your concerns with us.  We appreciate your patience and have sent a detailed response to you via email, addressing this matter. 
Regards
DISCOVERY LIFE 
mY
michael Y's update17 Dec 2025, 10:00
Reviewer Update
Discovery bunch of ****s and legal ******!!
not even a personal call- all automated to ***** over the customer!Not even a personal call - all automated to ***** over,
give me a call to cancel my policy now!