FV
Francois V
1 reviews | Active since May 2015
16 Jan 2020, 07:07
Poor service & no communication from Discovery financial advisor
Absolutely shocking service from Discovery financial advisor, Kamal Vanmari. Amended my life policy end of November - begin December. Update was never done on my policy and i received and increase where it should have stayed the same with a higher cover.
Send Kamal emails, Whatsapp and tried to call my no response. As per previous communication Kamal takes about a month to respond.
I need a different advisor that will actually want to assist or move my policy to a different provider.
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Replies (1)Discovery Life's replyOfficial
20 Jan 2020, 12:54Thank you for raising your concerns with us.
As discussed telephonically your complaint has been resolved.
Regards,
Habibah
Discovery life
As discussed telephonically your complaint has been resolved.
Regards,
Habibah
Discovery life
Discovery Life's reply20 Jan 2020, 12:54
Official
Thank you for raising your concerns with us.
As discussed telephonically your complaint has been resolved.
Regards,
Habibah
Discovery life
As discussed telephonically your complaint has been resolved.
Regards,
Habibah
Discovery life
