SK
STEVEN K

1 reviews | Active since Oct 2012

05 Feb 2023, 19:53

Poor service

I have never experienced such bad service from the brokers that I used. I have had three brokers over the years and all they are interested in is there commission. You have to always contact them for advice they never call you. I'm sick and tied of the service they give. I'm paying lots of money to receive shocking service. Unacceptable

0
Replies (3)
Discovery Life
Discovery Life's reply06 Feb 2023, 09:21
Official
Thank you for raising your concerns with us.

We have escalated your complaint to the relevant team for further assistance and feedback. They will investigate the matter and provide feedback directly to you.

Regards,

Habibah
Discovery Life
SK
STEVEN K's update08 Feb 2023, 08:57
Reviewer Update
Why do i have to keep running after someone so that they can call me. On Monday i received and email from Eleanor Greeff she had mailed me and i have sent two emails and not one call or and return email. This is incompetence on the behalf. As the saying goes the bigger you are the harder you will fall.
Discovery Life
Discovery Life's reply08 Feb 2023, 09:11
Official
Please accept our apologies for this, we have escalated the matter.

Regards,

Habibah
Discovery Life