1 reviews | Active since May 2021
POOR SERVICE
Good day,Thank you for updating my banking details....HOWEVER, my broker has also submitted a form with other details that have changed. I went into my account this morning and low and behold, MY EMAIL ADDRESS HAS STILL NOT BEEN CHANGED....OMG....REALLY.....THIS IS PATHETIC SERVICE!!!!!I DO NOT WORK FOR RELY ANYMORE HENCE ferdiel@rely IS NO LONGER VALID......I NEED IT CHANGED SO PLEASEEEEE ADVISE....CAN I SEND YOU AN EMAIL OR SIGNED LETTER TO CHANGE THESE THINGS AS YOU ARE NOT ACCEPTING THE FORMS YOU SENT AND WAS COMPLETED AS YOU KEEP ON ASKING FOR FORMS FROM MY BROKER....I ADVISED THAT I AM CURRENTLY OUT OF THE COUNTRY AND THAT MY BROKER SHOULD HANDLE ALL MY QUERIES HOWEVER YOU ARE MAKING IT SO DIFFICULT FOR HIM TO DO SO..... EMAIL TO BE CHANGED TO:- CONTACT NO: DEFAULT THE SA NO IS NOT CURRENTLY IN USE SO I AM NOT RECEIVING ANY OTP NO'S IF I GO INTO YOUR SITE PAGE CONTACT ME ON +*** OR *** / ***
The contact details on your Discovery Life Plan were amended accordingly and a copy of your policy document was sent to you. We will however respond to your query regarding the details on the website via email.
Regards
Precious
DISCOVERY LIFE
The contact details on your Discovery Life Plan were amended accordingly and a copy of your policy document was sent to you. We will however respond to your query regarding the details on the website via email.
Regards
Precious
DISCOVERY LIFE
