1 reviews | Active since Jun 2015
Poor service
Practicing as a dentist since 2000 I was covered by PPS with an income protection and business continuation plan. I was very happy with the service PPS gave me as I was reimbursed within two weeks if I had to be booked off for medical reasons. In 2012 I was convinced to move my cover to Discovery, promised lower premiums and service similar to what I had. This proved disastrous! I underwent an emergency operation the 20th of March, was booked off for 6 weeks, and after 3 MONTHS still haven't received any kind of re monition as Discovery is still investigation the case to try and find a reason to turn down my claim. As I have never received any treatment or had any problems with my neck before the operation, I had full confidence that I would be covered for my loss of income. I find it shocking that I am being treated in this manner! <div><br></div><div><em>(Supplier name changed from Discovery Insure to Discovery Life by Hellopeter.com)</em></div>
We acknowledge receipt of your post and confirm that it has been escalated to the Claims department for urgent feedback directly to you.
Regards,
Habibah
DISCOVERY LIFE
We acknowledge receipt of your post and confirm that it has been escalated to the Claims department for urgent feedback directly to you.
Regards,
Habibah
DISCOVERY LIFE
