UJ
Ulandi J
1 reviews | Active since Sept 2022
07 Jun 2024, 09:42
POOR CLIENT SERVICE
It is now more than 4 days that we await an application form for a client of ours who requested a quote and according to Discovery he accepted the application form without, according to the client, did not sign for the application form. I contacted Discovery requesting the application form to verify the signatures and they promised to send the application to my office before close of businesss Tuesday 4 June 2024. I have, since then, not received anything and has been in contact with them constantly, but still no application form.
Helpful (0)
Replies (2)0
Replies (2)Discovery Life's replyOfficial
07 Jun 2024, 10:32Thank you for raising your concerns with us.
We are investigating your complaint, and we will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint, and we will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's reply07 Jun 2024, 10:32
Official
Thank you for raising your concerns with us.
We are investigating your complaint, and we will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint, and we will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's replyOfficial
11 Jun 2024, 14:12Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply11 Jun 2024, 14:12
Official
Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
