MG
Maureen G

1 reviews | Active since May 2017

26 May 2017, 05:54

Policy

<p>Policy no: ********** 845 .I have been receiving letter's that my account is arrears every month. I called and send email's regarding this account still not sorted out. First payment started from 25 June 2016 to 25 May 2017 and that must be 12 payments check with the bank aswell. Discovery is debating me twice every month 25 28 .I have this bank account just for my debit orders that's is only 3. Deposit only enough money for my debit orders and bank charges. So when the debit orders goes off on the 25th on the 28 there is no funds available. It will be rejected because they took the money on the 25th already .I emailed my bank statments. This account is still not sorted out. Discovery need to sort out they data base.</p> <p> </p> <p> </p>

0
Replies (1)
Discovery Life
Discovery Life's reply26 May 2017, 09:48
Official

Thank you for raising your concerns with us.

We confirm that your complaint has been resolved and formal feedback has been emailed to you.

Regards

Habibah
Discovery Life