Please revisit my claim

Hi Discovery Life Please take claims seriously. If a doctors report is outstanding or inconclusive a claim cannot be declined based on this. This is so wrong. I am going through this pain, suffering and trauma and for you guys just to reach a decision to decline is totally not on. To verify or confirm injuries please refer me to another medical specialist of your choice because my doctor has provided all the info that was requested. To say that there was no diagnostic evidence or documentation that was submitted is not true. please revisit my claim. Thank you.