1 reviews | Active since Sept 2016

29 Dec 2016, 09:43

Pathetic Service

<p>I'd the lack of communication froM discovery no one ever bothers to pick up the phone and communicate with the client.A phone call will not cost you anything.When i took out my policy no one bothered to tell me that i will be double debited even when i asked them to debit earlier stillnothing advisingme.Should had something happened to me u wouldnt have paid, and no one from discovery wouldve owned up to their error that discovery didn't notify me. When you respond to this dont email meand hide behind a keyboard, pick up the phone.</p>

0
Replies (2)
Discovery Life
Discovery Life's reply29 Dec 2016, 10:37
Official

Thank you for raising your concerns with us.

As per our telephonic discussion, We are investigating your complaint and will provide feedback via email.

Regards


Preveshen
Discovery Life

Discovery Life
Discovery Life's reply29 Dec 2016, 11:40
Official

We confirm that your complaint has been resolved.

A formal resolution letter has been sent to you via email.

Regards,

Preveshen
Discovery Life