DM
Donovan M

1 reviews | Active since Nov 2009

23 Nov 2020, 15:25

Nothing to Discover at Discovery

I have now sent no less than 7 emails to Discovery, copying in anyone and everyone regarding a query since 30 October 2020, and still no response. If this is how Discovery treats their customers it is shocking, pathetic to say the least. I have received reference numbers ***, ***, ***8, ***, ***, ***9, ***, *** etc. How long and how many emails must one send to Discovery to get information?

0
Replies (4)
Discovery Life
Discovery Life's reply23 Nov 2020, 16:00
Official
Dear Donovan

Kindly note that an email requesting more information regarding your review, has been sent to you.

Regards

Precious 
DISCOVERY LIFE 
DM
Donovan M's update23 Nov 2020, 16:14
Reviewer Update
Dear Precious

Nothing has been received... Go Speak to Elwena Thomas re VERW: 3014 completed medical for Pt D Marais G *** M ***- Task ID: 406517 - who's got all my contact details and a detailed account of everything.
Discovery Life
Discovery Life's reply24 Nov 2020, 09:52
Official
Dear Donovan

Thank you for your email response. 

Kindly note that the complaint has been referred to the Discovery Group Risk department as it is related to the Discovery Group Life product. 

Feedback will be provided directly to you by this team.  

Regards

Precious 
DISCOVERY LIFE 
DM
Donovan M's update30 Nov 2020, 10:21
Reviewer Update
Promises, promises, promises, promises still no response. Discovery is THE WORST company to deal with!!!