Not responding to request

<p>During October, Discovery suspended my medical aid and vitality membership accounts without any notice or reasons. They then admitted it was a mistake on their side, and re-activated my accounts. After that my healthy benefits was disabled, which I again reported, and waited quite a bit to get sorted. Also had device sync issues then.</p> <p>Now in Novermber, duplicate Vitality premiums came of my bank account, and an unexpained additional amount came off for Discovery Life. I reported this 7 days ago, with no feedback or even response received. MailRef# ********** 087#</p>