Not honouring their due dates poor service

Item: Discovery Life
Rating: 1
Author: Mariana G

Integrator payback not received at the end of March as scheduled. Received several letters confirming the payment during March 2026 but apparently they are unable to process the payment due to a double payment on there system. More than 24 hours and they are unable to resolve the problem.

Helpful (0)

Replies (3)

Discovery Life's replyOfficial

02 Apr 2026, 16:15

Dear Mariana Gerber

Thank you for sharing your feedback with us. We will investigate the matter and provide detailed feedback to you on email.

Regards
DISCOVERY LIFE

Discovery Life's reply02 Apr 2026, 16:15

Official

Dear Mariana Gerber

Thank you for sharing your feedback with us. We will investigate the matter and provide detailed feedback to you on email.

Regards
DISCOVERY LIFE

Mariana G's updateReviewer Update

07 Apr 2026, 05:54

No payback received yet 07 April 2026. Obviously you do not take cusltomer feedback, enquiries or customer service seriously. From such a big company promising service it is shocking.

Mariana G's update07 Apr 2026, 05:54

Reviewer Update

No payback received yet 07 April 2026. Obviously you do not take cusltomer feedback, enquiries or customer service seriously. From such a big company promising service it is shocking.

Discovery Life's replyOfficial

13 Apr 2026, 11:19

Dear Mariana

We confirm that feedback regarding this matter has been emailed to you.

Regards
DISCOVERY LIFE

Discovery Life's reply13 Apr 2026, 11:19

Official

Dear Mariana

We confirm that feedback regarding this matter has been emailed to you.

Regards
DISCOVERY LIFE