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Nico O

1 reviews | Active since Sept 2016

08 Sept 2016, 18:18

Not Canceling policy for 15 months

<p>I have cancelled my policy 15 months ago and still Discovery keeps on deducting my premium from my account.</p> <p> </p> <p><br />I have spoken to dozens of call centre agents to stop deducting my account.</p> <p> </p> <p> </p> <p> </p> <p>I am now reporting this to the FSB </p> <p> </p> <p><br />Regards</p>

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Replies (2)
Discovery Life
Discovery Life's reply09 Sept 2016, 08:41
Official

Thank you for raising your concerns with.

We are investigating your complaint and will provide feedback via email.

Regards
Habibah
Discovery Life

Discovery Life
Discovery Life's reply22 Sept 2016, 10:28
Official

We confirm that the complaint has been resolved.

A formal resolution letter has been forwarded to you via email.

Regards,

Habibah
DISCOVERY LIFE