1 reviews | Active since Mar 2009

22 Sept 2016, 13:46

No Service from Adviser

<p>I emailed Traven Govender who is "supposed to be my Adviser" as per my discovery profile. I asked him how much will it cost me to increase my cover amount and the response he gave me was : </p> <p>Good day Thabang - Please call ********** 433 they will assist you. Thanks</p> <p>How professional is this? That's definitely not the type of response I would expect from an "adviser"</p>

0
Replies (2)
Discovery Life
Discovery Life's reply22 Sept 2016, 14:02
Official

Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback via email.

Regards

Habibah
Discovery Life

Discovery Life
Discovery Life's reply23 Sept 2016, 08:51
Official

We confirm that the complaint has been resolved.

A formal resolution letter has been forwarded to you via email.

Regards,

Habibah
DISCOVERY LIFE