No Response from Discovery Life for 2017 Yearly Pacback

<p>I have still not received my annual yearly payback due in Jan every year. Last year there was an issue as well and took days to sort out.</p> <p> </p> <p>I contacted Discovery two weeks ago and an agent said she will phone back the next morning....I am still waiting...</p> <p> </p> <p>What is going on again with my yearly Life Payback on Premiums...it is supposed to be "Guaranteed” for 5 years and I have not received 5 payments already as the update of this benefit was only upgraded two or so years ago...</p> <p>Why must a client check up on all Discovery “benefits” that should pay out.</p> <p> </p> <p> </p>