AC
Andrea C
1 reviews | Active since Jan 2021
19 Aug 2023, 09:39
No Reply From DISCOVERY LIFE
We pay over R10 000 to you a month for a life insurance policy and hospital plan. You are very quick to take our money but very slow to reply to queries on our policy. We've been trying to get an answer for 6 weeks, we've mailed, we've phoned but still no luck. Shocking service from Discovery!!!! I'm looking at moving!!! So disappointed with your service!!!!
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Replies (2)
Discovery Life's replyOfficial
21 Aug 2023, 08:38Dear Andrea
Thank you for your review.
We will thoroughly investigate this issue and maintain communication with you through email until a resolution is reached.
RegardsDISCOVERY LIFE
Thank you for your review.
We will thoroughly investigate this issue and maintain communication with you through email until a resolution is reached.
RegardsDISCOVERY LIFE
Discovery Life's reply21 Aug 2023, 08:38
Official
Dear Andrea
Thank you for your review.
We will thoroughly investigate this issue and maintain communication with you through email until a resolution is reached.
RegardsDISCOVERY LIFE
Thank you for your review.
We will thoroughly investigate this issue and maintain communication with you through email until a resolution is reached.
RegardsDISCOVERY LIFE
Discovery Life's replyOfficial
28 Sept 2023, 13:27Dear Andrea
We confirm that the complaint has been resolved and feedback provided.
RegardsDISCOVERY LIFE
We confirm that the complaint has been resolved and feedback provided.
RegardsDISCOVERY LIFE
Discovery Life's reply28 Sept 2023, 13:27
Official
Dear Andrea
We confirm that the complaint has been resolved and feedback provided.
RegardsDISCOVERY LIFE
We confirm that the complaint has been resolved and feedback provided.
RegardsDISCOVERY LIFE